Aged Care
Home Care Package
Organising Services
Once you have received the outcome of your ACAT (or ACAS) assessment, and been deemed eligible for a Home Care Package, you will receive an approval letter from My Aged Care setting out the level of home care you are approved to receive and be placed in a national priority queue.
The position that you hold within the national priority queue is based on several factors:
- The level of care you require e.g. Home Care Level 1–4;
- Your current circumstances; and,
- The time you have spent waiting for care.
Once you have reached the top of the national priority queue, My Aged Care, a section of the Government’s Department of Health, will send you a letter outlining a Home Care Package (with its own unique package referral code) relevant to your specific needs.
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