The Residential Agreement is a legal document between you and the aged care service provider that outlines the following:
- The name of the residential aged care facility providing the aged care services.
- The costs that you will be required to pay and how these have been calculated according to the aged care service providers policies and procedures.
- The services that will be provided, as well as any extra services agreed upon (and, their relevant costs).
- Rights and responsibilities – as governed under the Charter of Care Recipients’ Rights and Responsibilities – Residential Care.
- Your rights and responsibilities as a resident of the residential aged care facility. In addition to this, are circumstances in which you make be asked to leave the residential aged care facility e.g. non-payment of your relevant costs.
- The aged care service provider’s rights and responsibilities.